FAQ
Getting Ready to Place an Order
Practical answers on products, logistics, quality, and how to start working with Origen Fresh.
PRODUCTS AND APPLICATIONS
What products does Origen Fresh produce and supply?
Origen Fresh manufactures and exports premium avocado oils (extra virgin, conventional refined, organic refined), premium sunflower oils (refined expeller pressed and high oleic, plus classic conventional refined), and premium sesame oils (refined expeller pressed and classic conventional refined). Our technical team can recommend the most suitable grade for your application.
Which industries do you supply?
We supply premium oils to food manufacturers, retailers, distributors, and industrial customers worldwide. Solutions include bulk industrial supply, private label manufacturing, retail-ready products, foodservice, and ingredient applications. We can tailor a supply programme that suits your business.
ORDERS AND LOGISTICS
Do you export internationally?
Yes. We have long experience supplying customers across multiple international markets. Our logistics team processes export documentation and works with you to ensure smooth international deliveries.
Can you provide bulk shipments?
Absolutely. We supply bulk oil in flexitanks, ISO tanks, Intermediate Bulk Containers (IBCs), drums, and 20 litre and 10 litre jerry cans. Packaging can be customised to suit your supply chain.
Can you manufacture products under our own brand?
Yes. Private label manufacturing is one of our core services. We produce finished products carrying your brand at our site or at any of our partner co-packers near you. This allows you to launch or expand your edible oil portfolio without investing in manufacturing facilities. We can also assist with packaging development, labelling, and shelf-ready presentation.
What is your production capacity?
With an annual production capacity of 14,000 tons, Origen Fresh is positioned to support long-term commercial partnerships — from occasional container shipments to ongoing monthly supply programmes.
Are your oils 100% pure?
Yes. Unless you specifically request otherwise, our oils are never blended. Product authenticity and consistency are fundamental to our processing standards. If you request a blend, we first require a clear understanding of its intended application and reserve the right to decline such a request if it does not align with our product integrity principles. In production, we follow strict changeover, cleaning, and storage procedures to prevent cross-contamination between oil categories and oil types.
What is your minimum order quantity?
MOQs depend on the product and packaging format. For bulk exports, the minimum order is typically one 20-foot or 40-foot container load of 10 to 28 tons, packed in flexitanks, drums, IBCs, or 10 L & 20 L HDPE plastic jerry cans. For glass bottled, PET bottled, or 3 L / 5 L HDPE packaged products, minimum quantities vary depending on the mode of transportation required. Our team will work with you to determine the most practical and cost-effective order size.
QUALITY AND FOOD SAFETY
How do you ensure product quality?
Comprehensive quality tests are conducted at every stage of production. Our laboratory uses state-of-the-art analytical equipment such as Gas Chromatography (GC), Lovibond colour analysis, and internationally recognised AOCS test methods to verify quality parameters. Every batch is tested against your required specifications before dispatch.
Can you provide Certificates of Analysis and export documentation?
Yes. Depending on your requirements, shipments can include Certificate of Analysis, Certificate of Origin, commercial invoice, packing list, phytosanitary documentation where applicable, and other specific documents you may require.
Can your products be traced back to source?
Yes. Every batch can be traced back to the supplier or supplying farmer group, collection centre, and delivery lot through our digital lot identification system. This traceability is maintained throughout receiving, processing, storage, and dispatch — creating a complete chain of custody.
Can I request samples?
Yes. We are happy to provide samples for qualified commercial enquiries. In addition, for every commercial shipment we dispatch, we courier a representative sample of the loaded oil to you. This sample typically arrives within 3–7 working days, enabling you to verify shipment quality while it is in transit.
SUSTAINABILITY AND SOURCING
What is Origen Fresh doing to improve sustainability?
Sustainability is integrated into how we source, manufacture, and supply. We have initiatives in traceability, resource-efficient manufacturing, and waste valorisation. We continue to advance by-product recovery and steward continuous improvements in environmental and social management through partnerships with growers that promote responsible farming, climate resilience, and long-term productivity.
Where do your raw materials come from?
Our oils are produced from carefully sourced agricultural raw materials procured across East Africa, supplied through trusted grower and supplier networks. We work closely with our supply chain to promote consistency, quality, and responsible sourcing.
WHY CHOOSE ORIGEN FRESH?
Why us?
Origen Fresh combines premium quality products with complete traceability. We offer scalable supply and flexible private label solutions, with extensive export experience to ensure dependable procurement. Backed by a responsive technical support team, we help you protect and grow your brands.
How do I get started?
Getting started is simple. Contact our sales team through the enquiry form, by email, or WhatsApp with your product requirements. One of our specialists will guide you through product selection, specifications, pricing, and shipping options.
Email: sales@origenfresh.com
Phone / WhatsApp: +254 710 438 539
Enquiry form: Contact page
I’m Ready to Place My Order
Share your product, volume, packaging, and destination market. We will come back with a clear path from sample to shipment.
